Terms of service

Last updated: August 28, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 12 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 12.9.

1. Who We Are; Agreement to These Terms

The website stickios.com (the “Site”) and the products sold on it are provided by Stickios LLC, a Florida limited liability company (“Stickios,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) govern your access to and use of the Site and your purchase of any products through the Site (together, the “Service”). By using the Site, placing an order, or checking the box indicating that you agree to these Terms, you agree to be bound by them. If you do not agree, do not use the Service.

2. Accounts

When you create an account with us, you must provide information that is accurate, complete, and current. Failure to do so is a breach of these Terms, which may result in immediate termination of your account. You are responsible for safeguarding the password you use to access the Service and for any activities under your password, and you agree not to disclose your password to any third party. You must notify us promptly upon becoming aware of any breach of security or unauthorized use of your account.

3. Products, Orders, and Pricing

We ship within the United States only. Product images and colors are illustrative; actual colors may vary depending on your display and the material printed. We may limit order quantities and may refuse or cancel any order — including for suspected fraud or error — in which case we will refund any amount you paid for the cancelled order. Despite our efforts, a product may occasionally be listed at an incorrect price or with incorrect information; we may correct the error and, if an order has already been placed, cancel it and refund what you paid. Refunds, returns, and exchanges are governed by our Refund Policy.

For made-to-order products, any artwork, image, text, or other content you submit remains yours, but you grant us the right to use it to produce and fulfill your order, and you represent that you own or have all rights necessary to use it and that it does not infringe anyone’s rights or violate any law.

4. Intellectual Property

The Service and its original content, features, and functionality — including our designs, product artwork, text, graphics, logos, and trademarks — are and will remain the exclusive property of Stickios LLC and its licensors. Nothing in these Terms grants you any right to use our trademarks or designs except as needed to use the Service as intended.

5. Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by Stickios. Stickios has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services, and is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, or services. We encourage you to read the terms and privacy policies of any third-party websites you visit.

6. Termination

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of these Terms which by their nature should survive termination will survive, including Sections 4 (Intellectual Property), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), 11 (Governing Law and Venue), and 12 (Dispute Resolution).

7. Disclaimer of Warranties

To the fullest extent permitted by law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and course of performance. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you; in that case, any implied warranties are limited to the shortest period permitted by law. Nothing in this section limits any non-waivable rights you have under applicable consumer protection law.

8. Limitation of Liability

To the fullest extent permitted by law: (a) Stickios will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising out of or relating to these Terms, the Service, or any product, under any legal theory; and (b) Stickios’ total liability for all claims arising out of or relating to these Terms, the Service, or any product will not exceed the greater of (i) the amount you paid us for the product or products giving rise to the claim during the twelve (12) months before the claim arose and (ii) one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law or any non-waivable statutory remedy.

9. Indemnification

You agree to defend, indemnify, and hold harmless Stickios and its owner, employees, and agents from and against any third-party claims, damages, and reasonable expenses (including reasonable attorneys’ fees) arising out of (a) content or artwork you submit to us, (b) your violation of these Terms, or (c) your unlawful use of the Service or of any product.

10. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the “Last updated” date above, and for material changes we will provide reasonable notice, such as a notice on the Site or at checkout. The version of the Terms you agree to at the time of an order governs that order. Changes to Section 12 (Dispute Resolution) are further governed by Section 12.10.

11. Governing Law and Venue

These Terms and any dispute between you and Stickios are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, except that (a) Section 12 is governed by the Federal Arbitration Act, and (b) if you are a consumer, you retain any protections of the mandatory consumer protection laws of the state where you reside. Any dispute that is not subject to arbitration — including proceedings under Section 12.3, claims subject to a valid arbitration opt-out, requests for public injunctive relief under Section 12.7, and actions to compel arbitration or to enforce an arbitration award — will be brought exclusively in the state or federal courts located in Sarasota County, Florida, and each party consents to personal jurisdiction and venue there, except for small claims matters as described in Section 12.3 and any claim for which applicable law guarantees you the right to proceed in your home state.

12. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND STICKIOS TO RESOLVE MOST DISPUTES THROUGH BINDING, INDIVIDUAL ARBITRATION INSTEAD OF A JURY TRIAL OR CLASS ACTION, AND IT LIMITS HOW RELIEF CAN BE SOUGHT. YOU MAY OPT OUT AS DESCRIBED IN SECTION 12.9.

12.1 Scope

This Section 12 applies to any dispute, claim, or controversy between you and Stickios arising out of or relating in any way to these Terms, the Site, your access to or use of the Site, any product purchased through the Site, our advertising, marketing, or communications, or our collection, use, or disclosure of information about you (each, a “Dispute”) — whether based in contract, warranty, tort, statute, regulation, or any other legal theory, and including claims under federal or state consumer protection or privacy laws, such as the California Invasion of Privacy Act, Cal. Penal Code § 630 et seq., and analogous state and federal wiretap or electronic-surveillance statutes. To the fullest extent permitted by law, this Section 12 also applies to Disputes that arose before the date you agreed to these Terms. This Section 12 does not apply to the matters described in Section 12.3.

12.2 Informal Dispute Resolution First (Required)

Before starting an arbitration or any court proceeding (including small claims), the party raising the Dispute must give the other party a written, individualized notice (“Notice of Dispute”) and an opportunity to resolve it. Your Notice of Dispute must be sent by email to support@stickios.com with the subject line “Notice of Dispute,” or by mail to Stickios LLC, 2560 Tamiami Trl N, Unit 100, Nokomis, FL 34275. Our Notice of Dispute to you will be sent to the most recent email address you have provided to us. The Notice of Dispute must include the claimant’s name and contact information, a description of the Dispute, and the specific relief sought, and must be personally signed by the party raising the Dispute (and by that party’s counsel, if represented). For sixty (60) days after a complete Notice of Dispute is received, you and Stickios will attempt in good faith to resolve the Dispute, including by participating personally in at least one telephone or video conference if either party requests one. Completing this process is a condition precedent to starting any arbitration or court proceeding, and a court of competent jurisdiction may enjoin the filing or prosecution of a proceeding started without completing it. All applicable statutes of limitations and fee deadlines will be tolled while this process is pending.

12.3 What This Section Does Not Cover

Either you or Stickios may (a) bring an individual claim in small claims court — for you, in the county where you live; for us, in Sarasota County, Florida or the county where you live — so long as the claim remains individual and in that court; and (b) seek temporary or preliminary injunctive relief from a court in aid of arbitration.

12.4 Arbitration Administrator, Rules, Procedure, and Fees

The Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), governs this Section 12. Arbitration will be administered by NAM (National Arbitration and Mediation) under its Comprehensive Dispute Resolution Rules and Procedures, its Consumer Fee Schedule, and, where applicable, its Mass Filing Supplemental Dispute Resolution Rules and Procedures, each as modified by this Section 12 and as in effect when the arbitration is filed. NAM’s rules and fee schedules are available at namadr.com. If NAM is unavailable or unwilling to administer the arbitration consistent with this Section 12, the parties will agree on another consumer arbitration administrator (for example, the American Arbitration Association); if they cannot agree, a court will appoint an arbitrator under 9 U.S.C. § 5.

There will be one arbitrator. Any hearing will be held by videoconference, or in person in the county where you live if you request it. A Dispute seeking $10,000 or less will be decided on written submissions only, unless you request a hearing or the arbitrator determines that one is necessary. The arbitrator may award the same relief on an individual basis that a court could award, including attorneys’ fees and costs where the governing law allows them, and, on request of either party, will issue a reasoned written decision. Judgment on the arbitration award may be entered in any court with jurisdiction.

Payment of filing, administrative, and arbitrator fees is governed by NAM’s Consumer Fee Schedule. In addition, for a Dispute in which you seek $10,000 or less, Stickios will pay or reimburse your NAM filing fee, unless the arbitrator finds that your claim was frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedure 11(b)), in which case payment of fees is governed by NAM’s rules and applicable law.

12.5 Who Decides What

The arbitrator has exclusive authority to resolve all Disputes, including disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court (not the arbitrator) will decide (a) any dispute about the interpretation or enforceability of Section 12.6 (Class Action and Jury Trial Waiver), Section 12.7 (Public Injunctive Relief), or Section 12.8 (Mass Filings), and (b) whether a party has complied with Section 12.2 — except that, in a Mass Filing, compliance with Section 12.2 may instead be determined by a Procedural Arbitrator appointed under NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures.

12.6 Class Action and Jury Trial Waiver

YOU AND STICKIOS EACH AGREE THAT DISPUTES MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, PRIVATE-ATTORNEY-GENERAL, OR MASS ACTION OR PROCEEDING, WHETHER IN ARBITRATION OR IN COURT. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding without the written consent of all parties. IF ANY DISPUTE PROCEEDS IN COURT FOR ANY REASON, YOU AND STICKIOS EACH WAIVE ANY RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

Non-severability. If the prohibition on class or representative arbitration in this Section 12.6 is found unenforceable as to a particular claim, then the agreement to arbitrate is void as to that claim (and only that claim), and that claim must instead be resolved in court under Section 11 — after any remaining arbitrable individual claims between the parties have been resolved in arbitration.

12.7 Public Injunctive Relief

Nothing in this Section 12 waives any right you may have under applicable law to seek public injunctive relief, and the waiver in Section 12.6 does not apply to any such non-waivable request. Any request for public injunctive relief is severed from the arbitration and stayed, and may be pursued in a court of competent jurisdiction after arbitration of all arbitrable individual claims between the parties has concluded.

12.8 Mass Filings

If twenty-five (25) or more Notices of Dispute or arbitration demands raising similar claims are brought against Stickios or related parties by or with the assistance of the same or coordinated counsel or organizations (a “Mass Filing,” consistent with the definition in NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures), those Supplemental Rules will apply. A Procedural Arbitrator appointed under those rules may determine whether Disputes in a Mass Filing were filed in accordance with this Section 12, including Section 12.2. All applicable statutes of limitations will be tolled for any Dispute that is stayed as part of a Mass Filing process.

12.9 Your Right to Opt Out (30 Days)

You may reject this arbitration agreement and class action waiver, with no effect on any other part of these Terms or on your ability to shop with us. To opt out, email support@stickios.com with the subject line “Arbitration Opt-Out” within thirty (30) days after you first agree to a version of these Terms containing this Section 12, and include your name, the email address used for your order(s), and a statement that you are opting out of arbitration. A valid opt-out applies to this and all future versions of this Section 12. If you opt out, Disputes will be resolved in court as described in Section 11, and the jury trial waiver in Section 12.6 will continue to apply to the fullest extent permitted by law.

12.10 Changes to This Section

If we make a material change to this Section 12, the change will apply prospectively only. If you do not agree to the material change, you may reject it by written notice to support@stickios.com within thirty (30) days of our notice of the change, in which case the last version of this Section 12 that you agreed to will continue to govern Disputes between us.

12.11 Severability; Survival

Except as stated in Section 12.6 (non-severability of the class action waiver), if any part of this Section 12 is found unenforceable, that part will be severed and the rest of this Section 12 will remain in effect. This Section 12 survives termination of these Terms and the completion of any purchase.

13. Miscellaneous

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Stickios regarding the Service and supersede any prior agreements between us regarding the Service. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. Except as provided in Section 12.6, if any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact

Questions about these Terms can be sent to support@stickios.com or to Stickios LLC, 2560 Tamiami Trl N, Unit 100, Nokomis, FL 34275.